Frequently Asked Questions (FAQs)

Q: What is non-medical in-home care?
A: Simply put, this type of service offers companionship and living assistance to the elderly without any specialized medical care. For example, the home care provider may help the person he’s caring for take medicine. Non-medical in-home care providers may even help with monitoring vital signs. However, these providers can’t give specialized medical treatment. Although non-medical in-home care providers can be a nurse, therapist, or other medical professional, they aren’t hired for their medical care experience. Instead, the provider’s job will be to make your relative or friend more comfortable and assist with their daily activities. Some tasks that the provider may help with:

  • Answering the door
  • Driving to the store
  • Offering communication and providing entertainment
  • Planning safe outings
  • Mailing bills and personal correspondence
  • Preparing meals
  • Picking up prescriptions, dry cleaning, groceries, and other necessities

This relationship between patient and provider is also referred to as non-medical companion services and can constitute either a daily or live-in situation. Non-medical companion services are usually intended for elderly individuals who can function on their own, but need assistance with certain activities and events. While the majority of people who need this level of care are seniors, it’s also widely available for handicapped or injured individuals, as well as children and adults with special needs.

Q: Who needs In-Home care?
A: People who want to stay at their own home and need extra help with their daily living activities.

Q: How long does it take to get a caregiver?
A: It is all depends on your needs. After we meet with you and understand what kind of service you are looking for, we can provide a caregiver within 48 hours. We are interviewing experienced caregivers on a weekly basis.

Q: What if my caregiver is sick?
A: It's not a problem. That's why we employ a team approach. If one home caregiver is sick, another is normally available.

Q: Can I meet the caregiver in advance?
A: Of course. After initial interview we match caregivers to you and your family based on the skills needed and personality traits necessary for a good relationship.

Q: How much does the service cost?
A: Golden Age In-Home Care understands that each client is unique in personal needs and desires. For more detailed information please contact us and one of our representatives will get back to you shortly.

Q: Who pays the caregiver?
A: It is very simple. All caregivers are Golden Age In-Home Care employees. You will receive a invoice for the services provided and relax. We will take care of the rest. We will pay caregiver and all required costs (employer and employee taxes, liability insurance, workers compensation, bonding).

Q: In what areas Golden Age In-Home Care provide services?
A: Our main service focus is San Francisco Bay Area. (Walnut Creek, Concord, Pleasant Hill, Lafayette, Moraga, Orinda, Alamo, Danville, San Ramon)




Home Care services delivered with a professional and caring touch.

Call us today and see how we can make a difference in your loved one's life.
(925) 415-0090

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